We’ve admittedly been pretty quiet lately. We hope you’ve been enjoying Warriors, the latest volume in the Frazetta Gallery Series. With this book—and the significantly larger response to the Kickstarter campaign—we discovered weaknesses in our order-processing and shipping systems with our eCommerce partner. We took a deep dive into identifying those issues and implementing new procedures and training to prevent them from happening again. Regrettably, some of our supporters experienced...

We are behind on our shipping. Very behind. After working through data issues the latests was as we got into opening more boxes of books we saw misprinting and damage that was unacceptable. We stopped to review books the best we could to make sure you were getting the pristine copies you are expecting. We are rocking now with getting the final orders processed and over to the shipper. Everything should be out by next week and you should be receiving shipping info when the orders go out....

We have had our issues recently. And, we are truly sorry that it has impacted a number of our loyal supporters!! It has provided an unfortunate opportunity to learn and improve! The key thing is that we believe we have everything we need to complete orders and we have been working diligently to get correct orders out the door. In fact, some of you may have already received corrected shipments. We tried to rush things and found we were shorted important pieces from the printer and the...